Warrior Construction LLC ("Warrior Construction," "we," "us," or "our") operates the website warriorhi.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us about our services.
Information We Collect
Information You Provide Directly
When you fill out a contact form, request a quote, or otherwise contact us, we may collect:
- Your name and contact information (email address, phone number, mailing address)
- Information about your construction project (scope, location, timeline, budget)
- Any other information you choose to provide in your message
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- Log data (IP address, browser type, pages visited, time spent on pages)
- Device information (hardware model, operating system, browser version)
- Cookies and similar tracking technologies (see our Cookie Policy below)
Google Analytics
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit the site, what pages they visit, and what other sites they used prior to coming to our site. We use this information to improve our website and services. Google Analytics collects only the IP address assigned to you on the date you visit our site, not your name or other identifying information. You can prevent Google Analytics from recognizing you on return visits by disabling cookies on your browser.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide construction consultation services
- Send you project updates and relevant information you've requested
- Send SMS/text messages if you have opted in (see SMS/Text Messaging below)
- Improve our website and services
- Comply with legal obligations
- Protect our rights and the rights of others
We do not sell, trade, or otherwise transfer your personal information to third parties for their marketing purposes.
SMS/Text Messaging Opt-In & Privacy
Consent & Opt-In
By providing your mobile phone number and opting in via our website forms, text keyword, or other opt-in method, you expressly consent to receive recurring SMS/text messages from Warrior Construction LLC at the mobile number you provide. You may opt in by:
- Checking the SMS consent checkbox on any of our website forms (contact form, estimate request, scheduling form)
- Texting a keyword (e.g., "WARRIOR") to our business number
- Verbally consenting during a phone call or in-person consultation
By opting in, you agree to receive the following types of SMS messages from Warrior Construction LLC:
- Appointment alerts: Reminders and confirmations for scheduled consultations, site visits, and project meetings
- Project notifications: Status updates on your construction project, milestone completions, inspection schedules, and timeline changes
- Estimate & proposal follow-ups: Updates on your estimate request, proposal status, and contract-related communications
- Promotional messages: Seasonal specials, service promotions, company news, and limited-time offers (only if you opt in to marketing messages)
- Customer service: Responses to your inquiries, feedback requests, and satisfaction surveys
Message frequency varies based on your project activity and communication preferences. You may receive up to 10 messages per month. Consent to receive SMS messages is not a condition of purchasing any goods or services from Warrior Construction LLC.
No Sharing of SMS Opt-In Data
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Information sharing to subcontractors in support services, such as customer service, is permitted. Your SMS consent, phone number, and opt-in data are used solely by Warrior Construction LLC to communicate with you as described in this policy.
Opting Out of SMS
You can opt out of SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive a one-time confirmation message and no further texts will be sent. You may also opt out by contacting us at info@warriorhi.com or (808) 755-6975.
Help
For help with our SMS program, reply HELP to any message or contact us at info@warriorhi.com or (808) 755-6975.
Message & Data Rates
Message and data rates may apply. Check with your carrier for details. Warrior Construction LLC is not responsible for any fees charged by your mobile carrier related to SMS messages.
Carrier Liability
Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless carrier and is outside of Warrior Construction's control.
Cookies
Our website uses cookies — small text files placed on your device — to enhance your experience. We use:
- Essential cookies: Required for the website to function properly (e.g., WordPress session cookies)
- Analytics cookies: Google Analytics cookies to understand website usage
- Preference cookies: To remember your cookie consent choice
You can control cookies through your browser settings. Disabling cookies may affect some website functionality. Our cookie consent banner allows you to accept or decline non-essential cookies.
Data Security
We take the security of your personal information seriously and implement a combination of administrative, technical, and physical safeguards to protect it from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
- Encryption in transit: All data transmitted between your browser and our website is protected using SSL/TLS encryption (HTTPS)
- Secure hosting: Our website is hosted on servers with firewalls, intrusion detection, and regular security updates
- Access controls: Access to personal data is restricted to authorized personnel who need it to perform their job functions
- Secure form processing: Contact form submissions and estimate requests are transmitted over encrypted connections and stored in our secure WordPress database
- Third-party security: We vet third-party service providers (such as our SMS platform and CRM) to ensure they maintain appropriate security standards for handling personal data
- Regular monitoring: We monitor our systems for vulnerabilities and unauthorized access attempts
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining industry-standard protections for all data we collect, including your phone number and SMS opt-in information.
Data Retention
We retain contact form submissions and inquiry information for up to 3 years from the date of receipt, or as long as necessary to fulfill the purposes described in this policy. SMS opt-in records and messaging consent data are retained for the duration of your opt-in status plus 3 years after opt-out, as required for compliance purposes. You may request deletion of your personal information at any time by contacting us at info@warriorhi.com.
Third-Party Services
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit. We use the following third-party services on our website:
- Google Analytics (analytics) — Google Privacy Policy
- Google Maps (embedded maps) — subject to Google's Terms of Service
- YouTube (embedded videos) — subject to YouTube's Terms of Service
Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: The right to request a copy of the personal information we hold about you
- Correction: The right to request correction of inaccurate information
- Deletion: The right to request deletion of your personal information
- Opt-out: The right to opt out of non-essential communications, including SMS messages (reply STOP at any time)
- Unsubscribe: The right to unsubscribe from marketing emails via the unsubscribe link in any email, or by contacting us directly
To exercise any of these rights, please contact us at info@warriorhi.com or by phone at (808) 755-6975.
Children's Privacy & Age Restriction
Our website and SMS messaging program are not directed to individuals under the age of 18. You must be at least 18 years old to opt in to our SMS program or submit information through our website forms. We do not knowingly collect personal information from anyone under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page with an updated revision date. We encourage you to review this policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Warrior Construction LLCHonolulu, Hawaii
Email: info@warriorhi.com
Phone: (808) 755-6975
License: BC-34373